We have tried to provide answers or links to information within the website about subjects we are asked about the most.  If your query has not been answered below, please contact us directly or complete our online enquiry form.

Centre Opening times and session times

For centre opening times, find the centre you are looking for using the search function at the top left of this page.  Once you have found your centre, opening times can be viewed via the opening times button to the right of the page.

For timetables and session times, search for the session you are interested in using the search function at the top left of this page.  From there you can download the latest timetable which includes all session and class times.

Prices – Sessions and Membership

For membership information and prices, click here.

For pay as you go session and class prices, click on either the Northumberland or Copeland tab to the left of the page or use the 'centre' or 'activity' search above.  From there you can download all timetables and pricing leaflets for that centre via the 'Leaflets & Prices' button.

Can I book or pay online?

To book classes online click here

To book tenpin bowling lanes at Wentworth Bowl, Hexham click here

To book events at Whitehaven Civic Hall click here

To book meeting rooms or hall space at Whitehaven Civic Hall click here

Unfortunately at this stage you are unable to pay online.  This is the next stage of our website development and we will be contacting users as soon as this function is available.

What is the beActive Leisure Card / beActive Leisure Card PLUS?

Click here to visit the beActive Leisure Card page for more information.

Memberships

For more information on our membership packages, click here.

Unfortunately we cannot take online applications or payment for memberships or beActive Leisure Cards.  Please visit your nearest centre for an application form, where our reception staff will be on hand to help you.

To upgrade, cancel or make any changes to your membership or to update us on any changes to your circumstances or contact details, please call our Head Office: 01434 613200

Disabled Access

Use the search function at the top left of this page to search for ‘Accessibility’ at the centre you wish to visit.  To download out Accessibility Guide, including information on all of our buildings, click here.

Swimming Lessons

Click here for more information on the Better Swimmers Sooner swimming lesson programme, for children and adults.

Training Courses

For more information on our training courses click here to visit the training and Vacancies section.